Family-Managed Home Care (FMHC) Program
At Memories+ Home Healthcare, we believe that every individual deserves care that fits their unique lifestyle and needs. The Family-Managed Home Care (FMHC) program is designed to give families and clients more control over the care they receive at home. This program, offered through Ontario Health atHome (OHaH), allows eligible patients or their Substitute Decision Makers (SDMs) to receive funding directly — empowering them to choose who provides their home care services and when.
What Is the Family-Managed Home Care Program?
The FMHC program was created to give clients more flexibility and choice in managing their personal care. Instead of relying solely on assigned providers, eligible clients can hire, schedule, and manage their own caregivers or service providers. This model supports independence, family involvement, and truly personalized care that adapts to each person’s situation.
Whether it’s daily personal care, nursing support, or specialized assistance, the FMHC program helps families create a plan that works best for them — at their pace and within their comfort zone.
Who Is Eligible for the FMHC Program?
The FMHC program is available to individuals who meet certain medical and care-related criteria, as assessed by Ontario Health atHome. It’s designed to support people whose needs require a more flexible or family-directed approach to care.
Those eligible typically include:
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Children with complex medical needs who require continuous care or specialized support at home.
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Adults with acquired brain injuries who benefit from consistent, familiar caregivers.
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Home-schooled children who have medical or personal care needs during the day.
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Patients in extraordinary circumstances — including those living in rural or hard-to-reach areas, or those who require care that cannot easily be provided through traditional home care channels.
If you’re unsure whether you or your loved one qualifies, our team at Memories+ can help assess your situation and guide you through the eligibility process.
Benefits of the FMHC Program
The Family-Managed Home Care Program offers many meaningful advantages:
- Greater Flexibility: You decide who provides your care, what type of services are offered, and when they take place.
- Personalized Approach: Care is built around your lifestyle, preferences, and family’s daily schedule.
- Empowerment for Families: Families and clients can directly hire trusted caregivers who understand their needs.
- Consistency of Care: The same caregivers can provide ongoing, reliable support, building comfort and trust.
- Stronger Collaboration: The program encourages open communication between families, care coordinators, and providers to ensure the best possible care outcomes.
- Direct Billing: As a registered provider of the Family-Managed Home Care (FMHC) program, most services can be billed directly, so you don’t need to pay out of pocket or handle reimbursement paperwork.
How Memories+ Can Help
At Memories+ Home Healthcare, we’re proud to be a registered provider under the FMHC program. We understand that managing home care funding and services can feel overwhelming — that’s why our team is here to make it easy.
Eligibility Guidance
We help determine if you or your family member qualify for FMHC.
Application Support
Our team assists in completing all necessary paperwork and submitting your application to Ontario Health atHome.
Care Planning
Once approved, we work with you to design a care plan tailored to your needs and budget.
Qualified Care Providers
We connect you with trusted, professional caregivers who are trained, compassionate, and experienced.
Why Choose Memories+ Home Healthcare
At Memories+ Home Healthcare, we understand that every family’s care journey is unique. Choosing us means choosing a partner who values your comfort, independence, and peace of mind.
Family-Focused Approach
We put your family at the center of care respecting your choices, preferences, and routines while ensuring professional and compassionate support every step of the way.
Trusted Professionals You Can Rely On
Our caregivers are carefully screened, trained, and experienced in supporting clients under the FMHC program. You can trust our team to provide dependable, high-quality care with empathy and respect.
Comprehensive Guidance and Support
From application assistance to care coordination, we simplify the entire process. Our dedicated team works alongside you to make managing home care funding and services stress-free and transparent.
Start Your Recovery Journey with Memories+
Your path to healing starts here. Whether you need daily care, nursing visits, or rehabilitation support, Memories+ Home Healthcare will guide you every step of the way. Let us handle the paperwork and care coordination — so you can focus on feeling better.
Frequently Asked Questions (FAQ) – Family-Managed Home Care (FMHC)
Yes, as long as the caregiver meets the program’s requirements and your care plan aligns with Ontario Health atHome’s standards.
Memories+ is a registered provider that works directly with families and care coordinators to ensure smooth management of services under the FMHC framework.
Funding amounts are determined by Ontario Health atHome based on the individual’s care needs and approved service hours.
Absolutely. The FMHC program offers flexibility, so you can change caregivers or services as your needs evolve.
Yes. We can bill most FMHC-approved services directly. This eliminates the need for upfront payment or reimbursement forms. We’ll guide you if any exceptions apply.
How Memories+ Makes a Difference
We understand that managing health care at home is about more than schedules and tasks — it’s about trust, comfort, and dignity. Our caregivers are carefully selected not just for their skills, but for their compassion and commitment to treating every client like family.
By partnering with Memories+, you gain a supportive team that truly listens, respects your preferences, and prioritizes your loved one’s well-being.
Not sure where to start?
Ask us about funding programs: